PSL88 Privacy Policy — How We Handle and Protect Your Data

PSL88 operates an online gaming and sports betting platform accessible via our website and mobile app. As part of running this platform, we collect and process personal information about the people who use it. This Privacy Policy explains what data we collect, why we collect it, how we use and store it, and what your rights are in relation to your personal data.

This policy applies to all PSL88 services — the main website, the Android app, the iOS app, and all related platform features including the sportsbook, casino, slots, cashier and customer support. It should be read together with our Terms and Conditions.

By registering for a PSL88 account and using the platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and use of your personal data as described here. If you do not agree with how we handle data, you should not use PSL88.

PSL88 collects personal data in several ways — information you provide directly when registering or contacting us, data generated automatically when you use the platform, and information from third parties such as payment processors.

We only collect data that is necessary for the purposes described in this policy. Where we ask you to provide optional information, we will make it clear that it is optional and what benefit providing it may offer.

The personal data PSL88 collects is used for the following purposes:

• Account management: To create and maintain your PSL88 account, verify your identity, and keep your account details up to date.
• Processing transactions: To handle PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods.
• Platform operations: To provide access to the sportsbook, casino, live dealer games and slots, and to record bet and game outcomes correctly.
• Customer support: To respond to your queries, resolve disputes and handle account-related issues efficiently.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, bonus abuse and unauthorised account access.
• Responsible gaming: To monitor for signs of problem gaming behaviour and to enforce self-exclusion or deposit limits where requested.
• Platform improvement: To understand how players use PSL88 and to improve the design, features and performance of the platform.
• Communications: To send you important account notifications, security alerts and, where you have opted in, information about promotions and bonuses.

We process your data on the basis of contract performance (running your account), legitimate interests (security and fraud prevention) and, where applicable, your consent (marketing communications). You may withdraw consent for marketing communications at any time by contacting support.

PSL88 does not sell your personal data to third parties. We share data only where necessary to operate the platform, and only with organisations that are bound by appropriate data protection obligations. These include:

• Payment service providers: JazzCash, Easypaisa, Raast and banking partners require transaction data to process your PKR deposits and withdrawals.
• Game suppliers: Third-party providers of casino, live dealer and slots games receive limited session data necessary to run those games correctly within the PSL88 platform.
• Identity verification providers: Where KYC verification is conducted, your identity documents may be shared with a third-party verification service operating under strict confidentiality obligations.
• Fraud prevention and security services: Technical and behavioural data may be shared with anti-fraud and security providers to identify and stop suspicious activity.
• Analytics providers: Anonymised or aggregated usage data may be shared with analytics tools to help us understand platform performance. No personally identifiable information is included.
• Law enforcement or legal authorities: We may disclose personal data where required to do so by applicable law or in response to a valid legal request.

When you make a deposit or request a withdrawal on PSL88, we collect transaction data including the amount, the payment method used and the date and time of the transaction. This data is required to process your PKR transactions accurately and to maintain a record of your account activity.

PSL88 does not store full bank card numbers or complete mobile wallet credentials on our own servers. Payment transactions are processed through the respective payment provider — JazzCash, Easypaisa, Raast, or your bank — using their own secure infrastructure. PSL88 receives only a confirmation of the transaction outcome and a reference identifier for our records.

Your transaction history is retained as part of your account record and is used for account management, dispute resolution and fraud detection purposes. You can view your own transaction history by logging into your PSL88 account.

PSL88 retains your personal data for as long as your account is active and for a reasonable period thereafter. Specific retention periods depend on the type of data and the purpose for which it was collected:

• Account registration and identity data is retained for the duration of your account and for a minimum of five years after account closure, to meet record-keeping obligations.
• Transaction and financial records are retained for a minimum of five years from the date of the transaction.
• Customer support communications are retained for up to three years after the query is resolved.
• Usage and analytics data may be retained in anonymised form indefinitely for platform improvement purposes.
• Cookies and session data are retained for the periods described in our Cookies section below.

When data is no longer required for the purposes for which it was collected and there is no legal obligation to retain it, we will securely delete or anonymise it.

PSL88 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, disclosure, alteration or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your browser or app and our servers.
• Encrypted storage of sensitive account and identity data at rest.
• Restricted internal access to personal data — only staff members with a genuine need to access specific data are permitted to do so.
• Regular security reviews and monitoring of our systems for unusual activity or potential vulnerabilities.
• Two-factor authentication options for your PSL88 account to prevent unauthorised login.

While we work hard to keep your data secure, no online platform can guarantee absolute security. If you have reason to believe your account has been compromised, please contact PSL88 support immediately so we can take appropriate action.

PSL88 uses cookies and similar tracking technologies on our website and app. Cookies are small text files placed on your device that help the platform function correctly and help us understand how players use PSL88.

The types of cookies we use include:

• Essential cookies: Required for the platform to work — these enable login sessions, account access and the cashier to function. You cannot opt out of essential cookies without stopping use of the platform.
• Performance cookies: Collect anonymised data about how pages are used, which features are popular and where technical errors occur. This helps us improve PSL88.
• Preference cookies: Remember your settings and choices — such as your preferred language, game display options or last used deposit method.
• Analytics cookies: Help us measure traffic and usage patterns across the platform in aggregate form. No personally identifiable information is shared with analytics providers through these cookies.

You can manage or block non-essential cookies through your browser settings. Please note that blocking certain cookies may affect the functionality of some PSL88 features. For instructions on managing cookies in your browser, refer to your browser's help documentation.

As a PSL88 user, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with your account details and a description of your request.

PSL88 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process requires users to confirm they are 18 or over, and we may request identity verification documents to confirm age where there is any doubt.

If PSL88 becomes aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe your child has registered on PSL88, please contact us immediately at [email protected] so we can address the situation promptly.

PSL88 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we offer, or changes in applicable data protection practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users through the platform or by email.

We encourage you to review this page periodically to stay informed about how PSL88 handles your personal data. Your continued use of the platform after an updated Privacy Policy has been published constitutes your acceptance of the changes.

If you have any questions, concerns or requests relating to this Privacy Policy or to how PSL88 handles your personal data, please contact our support team. We take privacy seriously and will respond to all queries as promptly as possible.

You can reach us by email at [email protected]. Please include your registered account details and a clear description of your query or request so we can assist you efficiently. For data access or deletion requests, we may ask you to verify your identity before we can process the request.